Homesite Insurance Group Complaint

Homesite Insurance Group Complaint

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Homesite Insurance Group dishonest employees aid in scams - Home Owners Insurance


We recently filed a claim with Homesite after having 60-70 mph winds that blew a portion of our roof off of our home. Homesite sent an assessor who determined that our damage was less than our $2700 deductible therefore we would have to pay out of pocket for repairs. We hired a roofing company to patch the bare spots on our roof and to assess damages and they determine there were $8000 in damages. When they submitted there photos and request to Homesite, Homesites states that since we had a prior claim that we had not repaired they refused to cover this claim. In 2015 there was a hail storm and all of our neighbors were getting new roofs so we called Homesite and asked them to inspect our roof. They sent an assessor who met with us after the inspection and he told us there were not enough damaged for them to repair and that it would be better to not make this into a claim so that it would not be used against us in the future and instead if we had a bigger storm there would likely be enough damage to receive assistance. So we agreed this would be okay and he stated he would close this case rather than go forward with a claim. We never received a denial letter or heard anything else about this issue. Now when we do have significant damage they say that the 2015 call was a claim and they refuse to pay. We purchased this property in 2013 and it had and brand new roof and Homesite gives us the new roof discount. 3 years later our roof is totaled and Homesite says we are on our own. Please do not fund crooked people and their crooked behaviors and instead find a different insurance company and do your research first. I only picked them because I have had Progressive Auto for 20 years and Progressive farmed me out to Homesite.


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