Homesite Insurance Group Support Tickets All Reviews

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Homesite Insurance Group Reviews

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  • Claim



    I filed a claim with your company on December 2. As I stated to the rep I have mold from Hurricane Sandy due to the water damage to my roof which dripped through my ceilings and walls. It is terrible! I have a five year old living in a house with mold! I have contacted your company several times regarding my claim. No call back from the adjuster or his supervisor. This company is a disgrace for customer service. If my daughter gets sick from breathing in mold I am planning on suing your company immediately for damages! I contacted your company in a timely manner with no response. I will let... More...
    (Insurance)
  • Poor Communication with Homesite Insurance



    I have had great difficulty obtaining information about whether my home owners insurance with Homesite will cover damage caused by heavy rains. When called to find out if it was covered, the representative would not give me any information but took down all the details to file a claim. She told me that I would receive a call from my adjuster within 24 hours. After not receiving that call, I called the company back and asked about my claim's status. The representative told me that it had been assigned to an adjuster and gave me her direct number. I called her number each day for over a... More...
    (Insurance)


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